Product Update: January 2024

Product Update: January 2024

Product update: January 24

Discover the new releases for myFitApp. Below are updates to the product from December 23 and January 24.

1. In-app Campaigns

A cockpit user has the ability to build a new type of Marketing Automation campaign labelled as “In-app messaging”. This is a pop up style image configured by you with the option to have an image, text and/or a clickable action.

The pop up can be displayed based on one of three triggers 1) app opening 2) homescreen landing 3) module opening. The visibility frequency is also configurable, for example one time, 1x per week, 1x per month.

This feature is part of our Marketing Automation+ option, please get in touch with our team to upgrade or find out more.

App screens with marketing messages

2. Additional cockpit Marketing Automation fields

When configuring Marketing Automation campigns there are new fields to provide additional information. 

You will see a new field in the Messages screen labelled “Last Modified By” this will display the name of the user who last made a chnage to the campaign.

We have also added information icons to explain the calculations for the Sent, Viewed and Actioned data columns

Marketing automation fields

Find out more about myFitApp

Discover the opportunities of a branded member app. Or, if you’ve got a question – use the chat button in the bottom right hand corner to speak to our friendly team.

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2024 fitness trends

2024 fitness trends

2024 fitness trends

2024 fitness trends

Fitness trends are constantly changing, and the industry is always looking for new ways to engage the consumer. It can be difficult to keep up with all the latest trends, but we’ve got you covered!

Here are some of the top fitness trends in 2024:

1. Wellness and holistic health

As we move into 2024, we will see more and more people looking for a healthier lifestyle. The rise of mindfulness and stress management has been seen in the last few years and this is set to continue with more focus on things like meditation and breathing techniques to reduce stress levels.

People are continually looking for ways to improve their mental health as well as their physical health. In 2023 we saw a rise in gyms campaigning for physical activity to benefit mental health and this trend will continue to grow in 2024.

 

yoga-meditation-trends-2022

A knock-on effect of this will be an increase in NHS referrals, asking centres to offer training programmes to help people manage their mental health, not just for physical health conditions and rehabilitation.

This trend won’t just impact gym usage, your customers will also be looking for food outlets that offer healthy alternatives, to supplement their training efforts – such as super foods or foods high in vitamins etc.

2. Gamification

Gamification will be another key fitness trend for 2024 – the addition of game like elements to fitness tasks like daily workouts, exercise routines and strength training. Gamifying workouts adds a fun dimension to exercise. Not only that but it will also increase your customer engagement, and in-turn, retention rate! What does this look like?

  • Challenges and competitions – a significant number of people want to be part of a team they can rely on, compete against, and challenge themselves with. Challenges like 5K races or triathlons can help your members meet new people and make friends who share similar interests, in-turn increasing retention.
  • Points and rewards – another important aspect of gamification that keeps your customers engaged. You can award points for completing certain workouts or achieving goals within certain time frames. These points can then be exchanged for prizes like free gym memberships or gift cards!
  • Personal tracking and achievements – a great way to keep your clients motivated over time by showing them how much progress they’ve made so far. The more visible these stats are, the more likely it is that people will stay committed!

3. Variety

People want to be able to mix things up, and they want the freedom to choose from a variety of different styles of training.

Your customers (current and future) will be looking for a membership that will keep them active through all different methods and styles of training. These might include –

 

  • Mixed workouts – classes or PT sessions containing different types of fitness modalities, such as combining strength training with yoga or cardio with martial arts.
Woman kicking the punch bag
  • Recovery – classes to help recovery provide various benefits, including increased mobility, better posture, better quality of movement and reduced soreness. This not only helps your members feel their best but gets them back into full health and fitness quicker, meaning they’re more likely to use their facilities.

    4. Wearables

    Fitness wearables are getting smarter, and this will only continue into 2024 and beyond. They are also getting more comfortable — even fashionable — as they move away from clunky models with large displays.

    For your members, these devices can help improve workouts and keeps them motivated. But not just that, they are now worn for health reasons outside of exercise, for example, a wearable may track heart rate throughout the day, providing feedback on whether there’s a risk of heart disease.

    Looking to enhance your fitness offering this year?

    Discover the opportunities of a branded member app. Or, if you’ve got a question – use the chat button in the bottom right hand corner to speak to our friendly team.

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    Festive fitness marketing

    Festive fitness marketing

    Festive fitness marketing using your app

    Festive marketing using your app

    Young happy athletic couple piggybacking on New Year's day in a gym.

    The festive season is upon us, and we’re counting down the days until Christmas! Why not use your app as a marketing tool over the festive period? With our wide variety of solutions, this article will give you some ideas to support your December marketing plans.

    Christmas design

    Our branded member app is super flexible and customisable, meaning you can change the design or user journey whenever you like.

    What better time to bring some festive cheer to your members? Add your opening times via a promo screen, banner or change the colours and background of your homescreen.

     

    Christmas themed promotional screens iPhone
    Christmas banners on iphone screens

    Generate leads with a Christmas campaign

    Kick-start the new year with new members!

    With our Lead Generation tool  you can offer your members a Christmas, or early New Year, discount or incentive. From discounts to a free month, the promotion is totally down to you. Simply decide what works for your members and you can use your app to run and promote the campaign.

    Share your Christmas news and offers

    You can use our Content Marketing solution to get creative! 

    • Create a news section with an advent calendar – why not create competitions and give aways for your members
    • Create articles with festive recipes tips
    • Come up with challenges, such as a workout every day
    • Encourage your members to refer a friend – get them ready for their fitness new year resolutions!
    Christmas advent calendar iphone

    Publicise your Christmas events

    Our event calendar can be used for all kinds of events. This could be your Christmas party (for staff or members), Christmas special classes or even a festive lunch in your cafe – the options are endless!

    Give your members another reason to use your app.

    Use push notifications to keep your members informed

    The last step is to market your Christmas content to your users.

    With Marketing Automation you can push all your Christmas campaigns and information straight to the palms of your members hands. Create animated campaigns with emojis, different layout options, embedded videos and call to action buttons to direct your members to your campaigns in a targeted and effective way.

    Thanks to the reporting function, you can see, in real time, which of your campaigns perform well and learn from this for future campaigns.

    Wishing you a very Merry Christmas!

    Discover the opportunities of a branded member app. Or, if you’ve got a question – use the chat button in the bottom right hand corner to speak to our friendly team.

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    Product Update: November 2023

    Product Update: November 2023

    Product update: November 23

    Discover the new releases for myFitApp. Below are updates to the product from October.

    1. Non-primary device text change

    We have updated the text displayed when a user tries to use the app for access but not using their registered device. This could be due the user having a new phone, or this could be fraudulent activity.
    We now display a more user friendly and helpful message.

    Non-registered device message on screen

    2. X (formerly Twitter) branding update

    We have updated the icon for X throughout the app.

    X, Twitter, icon in iphone

    Find out more about myFitApp

    Discover the opportunities of a branded member app. Or, if you’ve got a question – use the chat button in the bottom right hand corner to speak to our friendly team.

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    myFitApp has integrated with XN Leisure

    myFitApp has integrated with XN Leisure

    myFitApp has integrated with XN Leisure Management Software

    myFitApp, global leader in member mobile apps, today announced that it has integrated with XN Leisure Management Software.

    The integration will enable XN customers to offer their customers a fully customisable app solution to enhance their member journey.

    myFitApp XN Leisure iphone member app

    XN Leisure, aims to simplify day-to-day operations for its leisure and gym facilities. Integrating with myFitApp, the all-in-one branded member app creates an unbeatable digital offering, allowing its customer’s users to make bookings, gain access and register attendance, watch live streams and on demand video content, all at the click of a button.

    Not only this, but clubs can use the app for proven results driven marketing (including personalised messages with push), member communication and increasing revenue with in-app purchases and lead generation modules.

    Jonathan Cooke, Chief Commercial Officer at myFitApp said “The gym market is rapidly growing and evolving. Fitness businesses need the tools to deliver an outstanding user experience whilst enhancing their digital strategy.

    Combined with XN Leisure, we can now offer customers a marketing platform to acquire and retain customers, and a powerful solution to manage it all as the business grows.”

    An early adopter for XN Leisure and myFitApp, Sandwell Leisure Trust, are delighted to be live with their branded member app, that they have described as ‘critical’ to fitness businesses.

    “The app is a no brainer. People today expect to be able to interact with services in a quick and efficient manner.” Said Chief Executive Officer at Sandwell Leisure Trust, Mark Braithwaite.

    The app allows customers and members to book into several activities within a few seconds, easily on their smartphone. It’s also great for sending customers updates and notifications, meaning users aren’t having to try find information elsewhere.”

    myFitApp is fully customisable and each app created can be branded and designed uniquely to the individual business. As well as this, functionality includes:

    • Branded member app: Fully customisable to the brand
    • Booking and event scheduling: Quick and easy booking for users
    • Content Marketing: Create and publish content in the app
    • myFitApp@home: Built-in video platform, on-demand or live stream
    • Marketing Automation: Communicate with app users via push notifications
    • Lead Generation: Integrated refer-a-friend to generate additional income
    • Access Control: Tap or scan gym entry and register attendance
    • Monetisation and paywall: Integrated payment for physical and digital goods and services

    Combined with the XN Leisure tools for fitness businesses, tailored to streamline operations, increase revenue, and improve customer experience, the integration offers a robust mobile fitness technology solution.

    Phil White, Chief Product Officer at XN Leisure said “Building on our own online platform, Leisure Hub, the integration with myFitApp allows our clients to leverage that functionality into a bespoke branded app. Their customers benefit from site information, notices, messages, and offers as well as memberships, bookings (sessions, courts, and tickets), course enrolments and payments all in one place.”

    Andres Senior, Senior Account Manager added, “it has been great to work with Sandwell Leisure Trust and myFitApp on this development as part of the launch of the new Sandwell Aquatics Centre. The app, alongisde CourseHub (online system for booking swimming lessons) has  elevated their digital platform to match the amazing facility they are now able to offer.”

     

    Get in touch for a demo today.

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    Product Update: October 2023

    Product Update: October 2023

    Product update: October 23

    Discover the new releases for myFitApp. Below are updates to the product from September.

    1. Account deletion updates

    1) A cockpit user is now able to amend the button text displayed which was previously hard coded as “Delete Account”.

    To configure your text, access the “Mobile App Settings’ section .

    Delete button text

    2) A cockpit user is now able to manage the removal of app user data on request.

    A new screen labelled as “People” has been added to the cockpit where a user can search for an app user (we recommend using the ID given in the email request to avoid removing the wrong user) and process the deletion.

    The delete function should only be used where the request has been verified by the customer. The user’s data is not retrievable.

    *Access to this is enabled for users who are account admins, however there are also new roles available which can be enabled specifically to search & view, then also delete as a separate role.

    People tab cockpit
    people delete

    2. Marketing Automation merge fields

    A cockpit user is now able to add merge fields to the “Open Web Link” action which would enable a custom URL to be sent to an app user. 

    This is only applicable to a CSV campaign type in our Marketing Automation module whereby the merge field could be a URL.

    marketing automation merge fields

    Find out more about myFitApp

    Discover the opportunities of a branded member app. Or, if you’ve got a question – use the chat button in the bottom right hand corner to speak to our friendly team.

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